Management Trainings

Research has shown that the most important common need in almost all companies is the lack of knowledge and skills of managers to establish and execute a common management policy in the organization, even though they are highly competent in their professional subjects.

• Basic Management Skills

The program aims to improve the leadership, motivation and delegation skills of your organization’s executive staff, to strengthen communication between branches and departments within the company, and to ensure that managers and manager candidates have basic management skills.

• Effective Business Meetings

In today’s business world, we spend most of our time in meetings. Naturally, this situation imposes an extra cost on the company. However, there must be a return on this investment. In this training, it is explained how to make meetings more efficient and what needs to be done to implement the decisions taken.

• Customer Relationship Management

The suddenly difficult market conditions in today’s business world have changed the way companies view their customers. In addition to competitive strategies based on product features, the service provided with the product has come to the fore. The most important key point of a good service is the good management of customer relations.

• Communication and Conflict Management

Conflict is the result of the clash of different ideas, views and/or opinions. In other words, the jostling of opposites. This can lead to new ideas and inventions, but it can also lead to internal strife and miscommunication. This training aims to provide employees with knowledge and skills on how to manage conflicts instead of avoiding them.

• Time Management

Time management is life management. For this reason, instead of explaining standard techniques and truths, the specialty of this training is to help participants take control of their own lives and manage them.

• SPrIM

There are many methods applied all over the world for the improvement of processes. The easy implementation of these methods is important for the sustainability of the work carried out. This training designed by Vericert trainers is an indispensable method for process improvements.

• Root Cause Training

Identifying and eliminating the root cause plays a major role in preventing the recurrence of errors and improving processes. It is of great importance that the process managers of the improvement teams do this systematically. This is a training prepared for the effective operation of this method based on brainstorming